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Are you in a crisis? Call or text 988 or text TALK to 741741

¿Estás en una crisis? Llama o envía un mensaje de texto al 988 o envía un mensaje de texto con AYUDA al 741741

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Stories about Law Enforcement

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Crisis Negotiation: How to Talk to Someone You’re Worried About

Law enforcement crisis communication experts use a set of skills known as active listening to demonstrate empathy, build rapport, and encourage someone to get more help if needed. The good news is you don't have to be an expert crisis negotiator to use active listening to help someone.